Employee Spotlight: Chandra Little

Chandra Little is the Lead Mechanical Engineer here at Tank Utility! She leads her team in the design and implementation of our tank monitors and moves us generationally forward as time goes by. Q) Tell me about where you’re from and how you ended up in Massachusetts? A) I grew up in Houston, Texas. I […]

Chris Brablc Employee Spotlight

Employee Spotlight: Chris Brablc

Chris Brablc, a New York native turned Bostonian, is Tank Utility’s Senior Director of Marketing. With his extensive background in the startup scene and killer marketing wisdom, Chris rises to the occasion when it comes to solving interesting challenges with the Tank Utility Team! Q.) What brought you to Tank Utility? A.) I met Amos, […]

Customer_Success_Team_Tank_Utility

Tank’s new Customer Success team drives ROI for customers in three key steps

With lots of companies offering tank monitoring solutions, it’s hard to know which to choose. Do you select based on lowest cost, best connectivity for remote locations, or customer service? At Tank Utility, we’re raising the bar. We created a Customer Success team to partner with our clients one-on-one, empowering them to  hit their goals […]

Tank Monitor Dashboard

5 Key Team Members To Secure Tank Monitoring Buy-In From

You’ve finally pulled the trigger. After months, maybe even years, of thinking — numerous product demos, number crunching, and negotiating, you’ve selected your tank monitor partner. The right one of course (check out tips from JP Carroll and Schagrin!) Now what? This is a crucial moment. Most tank monitoring projects fail not due to the […]

Verizon Tank Monitor Coverage

Which 4G Network Provider is Best for Your Tank Monitors?

When evaluating tank monitoring solutions, it’s important to understand how they connect and transmit accurate, real-time data to your software portal. Because we all know that without consistent and reliable connectivity, the data measured by the device is useless. What does all this mean? The network that connects the devices is integral! We recently wrote […]

Unwilling Will-Call Customers with a Propane Pool Heater

The Unwilling Will-Call

In a previous post, we looked at an aspect of the propane customer experience around customer demands for more control. The other side of that is a customer that wants to be more hands-off. Consider a couple of propane customers like these that you may know: Suburban homeowners, husband and wife with 3 kids, a […]

Propane Fireplace

Customizing The Propane Customer Experience

Is there such a thing as the “propane customer experience”? You better believe there is. And if you’re not the one thinking about it, then one of your competitors definitely is. We’re not going to try help you define the entirety of your propane customer experience (from sign-up and installation to service and billing, there’s […]